ING returns to UK with free cellular app

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ING is returning to the UK by launching a cellular app to assist clients handle their cash throughout a number of accounts 4 years after the most important Dutch financial institution bought out of the British market.

The financial institution will on Tuesday unveil Yolt, an app that aggregates knowledge from accounts at totally different monetary establishments, with their clients’ approval, to point out how a lot they will spend earlier than their subsequent payday, whereas serving to them to save lots of extra if wanted.

As ING doesn’t present loans or take deposits within the UK, its new app will solely embrace info on accounts held at different banks and bank card corporations. It is among the UK’s first examples of a financial institution offering a platform for patrons to handle cash held by rivals.

The transfer is in line with the intensifying push by UK and European regulators to pressure banks to offer open entry to their shoppers’ knowledge to rival lenders and monetary know-how corporations.

The UK Competitors and Markets Authority referred to as in August for top-road banks to undertake a digital commonplace referred to as “open banking” by 2018. This can permit clients, in the event that they agree, to have their account particulars and transaction historical past shared with third events.

Yolt will initially be obtainable to solely 2,500 clients for beta-testing earlier than a full launch early subsequent yr. “We constructed the aggregator in the best way that folks take into consideration cash; how lengthy is it earlier than their pay date; how a lot are they spending and what’s the danger of them going overdrawn?” stated Ignacio Vilar, ING’s chief innovation officer.

The free app will inform clients what number of days earlier than their subsequent payday, what direct debit funds are due earlier than then and the way a lot they will spend every day to keep away from going overdrawn. It’ll additionally present spending by class and construct financial savings plans for particular targets.

Like comparable aggregator apps already obtainable within the UK, reminiscent of Ontrees and Lovemoney’s Plans, Yolt will probably be learn-solely and won’t allow cash transfers or funds. However ING expects to broaden its providers based mostly on buyer suggestions.

“We consider we’ve got to reinvent the best way we’re offering customer support; that is the place turning into a platform and the place to go is core to our technique,” stated Mr Vilar.

The launch could possibly be a precursor to ING relaunching its financial savings accounts and shopper lending operations within the UK. The Amsterdam-based mostly financial institution bought its ING Direct operations within the UK to Barclays in 2012 to assist it repay the Dutch authorities after being bailed out within the 2008 disaster.

ING was a pioneer in digital banking 20 years in the past and is extensively seen as one of many extra ahead-considering banks in Europe, having lately launched face-recognition know-how in Germany and automatic credit score approval for small companies in Spain.


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